Business performance challenge

A clear company vision of where you want to get to and a strategy on how you are going to get there

Individuals are responsible and accountable for delivering specific aspects of the strategy on a timed basis

Strong market positioning, with the benefits of your products/services clearly defined and promoted

A high quality CRM system to maximise client retention and business development

An inclusive culture, so all your people understand the company's vision and how they contribute to it

Financial business plan in line with the strategy that is regularly updated

Quality management information and KPI's to track performance against the financial plan

Quality and efficient management meetings, focused on maximising achievement of the strategy

Strong leadership, portraying the company's core values and excellent internal communication

A management team that is highly motivated and energised

Efficient and skilled employees, who are being utilised effectively

Efficient systems and processes, implemented and monitored across all areas of the business

A well structured sales and marketing plan, providing key objectives, which are accurately measured