Our service approach
Technology can revolutionise your business by providing you information in real time – enabling you to make key business decisions to support your development into the future.
Menzies’ specialist Digital Transformation Team provide expertise in cloud accounting and integrated business systems; offering a range of tailored services to ensure you have optimised solutions in place. These include software health checks, process improvement, testing, and implementing your new digital system and training your staff.
We provide an in-depth and bespoke review of your current systems and processes to enable us to make recommendations that will transform your business. We highly recommend undertaking a review when migrating to the cloud, implementing new systems, or every five years at a minimum. Doing so will ensure that your operations are running as efficiently as possible, and that you are using the most up-to-date and appropriate software to run the business.
Our services
Our process typically involves:
- Discovery call – To understand your pain points, motivation for change, and timescale
- Process mapping session – Recording where your process begins and ends, what systems are involved, and which team members are responsible will enable us to identify any risks to the business and opportunities for transformation
- Recommendations – After analysing the process maps, we will provide a report summarising our findings and providing recommendations such as software changes and process improvements
- Choosing a solution – We can arrange demos and test solutions according to your functional requirements to find you the best match
- Implementation – Either you perform your own implementation, the software vendor does, or we do. We can support in any circumstance
- Training – We will provide training to the relevant staff members and can record training content for you to keep as a refresher or for new team members to take advantage of.
We can also provide change management guidance to ensure that your staff are invested and involved in the transformation process so that they feel seen, heard, and supported through the upcoming changes. Our advisory offering doesn’t end there. With new systems and data comes the opportunity to leverage those insights by building a strategy. Our outsourcing team can work with you long term to set objectives, provide advice, and ultimately help you achieve the goals that you want to achieve.