The UK’s business services sector is a global success story, covering accountancy, legal, architecture, marketing, recruitment and management consultancy services. Our share of exports to OECD economies is 12%, second only to the US and the sector has grown by over 50% in value since 2000 to over £180 billion. Business services accounts for 33% of total UK businesses, 22% of employment and 16% of turnover.
“In a world where routine services are increasingly being outsourced to low-cost providers, or being automated, service sector businesses need to adapt and look for ways to drive value across their organisation. To achieve growth, they must focus on quality while improving efficiency and investing in a people strategy.”
Martin Atkins – Head of Business Services
Legal Services / Financial Services / Recruitment
Our latest Business Services Survey
What do you think would most help your business to grow?
Previous Business Services Survey Results
In our last Business Services survey we asked you what your biggest everyday business challenge was. From the six options listed staff / team was identified as the leading challenge with pricing / customers deemed as another significant challenge.
- Staff / Team – 35.48%
- Pricing / Customers – 25.81%
- IT – 12.90%
- Compliance / Regulation – 9.68%
- Quality – 9.68%
- Competition – 6.45%
Business Service Sector: Key challenges and advice services
We advise lawyers, barristers, accountants, marketing, advertising and recruitment practices, as well as sector-dependent clients. We work closely to find solutions to industry issues, utilising our expertise in everything from business strategy and corporate finance, to audit and tax advice.
Click on each of the headline below to expand our services.
Supporting the more for more business services culture
The customer mantra ‘we want more for less’ seems to crop up with remarkable regularity when discussing budgets and plans for the year ahead.
In this business services sector white paper, we explore the contribution that small and medium-sized business services firms make to the UK economy and how to achieve growth even in uncertain economic times.
Instead of giving into such cost pressures, however, most forward-looking business services firms realise that the key to growth is convincing customers that they are worth ‘more for more’ – but how should they go about it?