CLIENT
an award-winning multidisciplinary practice offering architecture, engineering, visualisation and design of sports, leisure, driving and motorsport destinations.
OPPORTUNITY
We initially undertook a detailed business improvement review, where we took the business apart and put it back together, in order to present the management team with a comprehensive prioritised set of recommendations.
The recommendations were ratified by the management team, and we worked with the team to help implement the prioritised action plan.
ACTIONS
We provided a new level of insight to the management team on key areas which would drive performance and mitigate risk including improving systems on project tracking, resource allocation, ideal customer profile, sales pipeline development, and utilisation of management time. We helped embed new best practice in many areas including a bespoke integrated forecasting model to enable scenario planning.
We engaged with many members of staff who found it motivational and engaging. A wide range of the client’s staff were involved in implementing change within the business which they found extremely rewarding.
OUTCOME
We presented 18 months later to all staff, at the request of the management team, on the outcomes which had been achieved by the whole team and business. This included better utilisation of management and staff time, improved focus on sales pipeline, improved resource allocation and job tracking, improved business development activity, more proactive customer account management and streamlined processes in many areas. The feedback was exceptionally positive.
As a result, the business was well positioned when approached by a buyer, with the groundwork already in place to support discussions, demonstrate value and progress the opportunity effectively.
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